Professional Support Coordinator in Hervey Bay

Serving the Fraser Coast region, from Rainbow Beach to Maryborough, Hervey Bay and beyond.

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Support Coordination Services

At ALSS, our dedicated support coordinators are experienced in navigating the NDIS landscape, ensuring you have access to the right supports and services to achieve your goals and aspirations.


In addition to helping you identify suitable service providers, we can also assist with coordinating therapies, organising essential equipment and facilitating multi-disciplinary meetings for comprehensive support.


To enquire about our support coordination services, call (07) 4194 3100 today! We help clients across the Fraser Coast, from Rainbow Beach to Maryborough, Hervey Bay and beyond.

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Specialist Support Coordination

Our specialist support coordination focuses on addressing the needs of those with high-support requirements. This service is designed to help you maximise the benefits of your NDIS funding. Our skilled team will assess your unique needs to recommend tailored support options.


  • Personalised support: We adapt our strategies to fit your unique needs and goals.
  • Experienced specialists: Our team is well-versed in NDIS complexities, offering reliable advice.
  • Provider connections: We link you with leading service providers that align with your specific needs.
  • Assessment & planning: Through comprehensive assessments and collaborative planning, we create a support strategy that best suits you.

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Psychosocial Recovery Coaching

Embarking on your path toward psychosocial wellbeing is a monumental step, and it's one you don't have to take alone. Our team is dedicated to providing comprehensive psychosocial recovery coaching tailored to your unique needs and challenges. Through a holistic approach that encompasses emotional, psychological and practical elements, we help you build resilience and coping skills. Beyond that, we offer assistance in areas such as relationship building, community integration and vocational aspirations, all with the aim of empowering you to lead a fulfilling life in line with your own goals.

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Capacity Building Programs

Our capacity building services are designed to be a multifaceted program aimed at elevating your skills and competencies for a more fulfilling, independent life. We start by conducting a thorough assessment to identify your current abilities, aspirations and areas that require improvement. From this, we develop a customised plan that could include everything from daily living skills, such as cooking and budgeting, to more advanced tasks, such as job readiness or community engagement. We offer one-on-one coaching, skill-building workshops and ongoing assessments to ensure you're making progress and adapting to your evolving needs.

Frequently Asked Questions

  • What is NDIS support coordination?

    When you receive your NDIS plan, support coordination should be your first point of contact. Our support coordinators are here to help you understand your plan and assist you in connecting with the right supports and service providers.


    At ALSS, we offer Level 2 support coordination, which involves coordination of support. Our dedicated support coordinators specialise in working with individuals with intellectual disabilities, autism and a range of other developmental or physical disabilities.


  • Who is eligible for NDIS support coordination?

    Participants who have been approved for the NDIS and have funding in their plan for support coordination are eligible to access this service. Eligibility is often determined based on factors such as the participant’s level of support needs, the complexity of their circumstances and whether they require assistance coordinating multiple services and providers to achieve their goals.

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