About Our Team

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About Australian Lifestyle Support Solutions

At Australian Lifestyle Support Solutions, your well-being and growth are at the heart of everything we do. Since our inception in November 2020, we've been dedicated to offering unparalleled support that goes beyond meeting your daily needs. Our mission is to empower you on your journey to a more fulfilling and empowered future.

We've come a long way from our humble beginnings. What started as a small, 4-person office has blossomed into a team of over 60 dedicated staff spread across our Hervey Bay and Maryborough locations. Our services now extend from Howard to Tin Can Bay, touching the lives of many individuals in the surrounding communities. We are also proudly a Registered NDIS Registered NDIS provider, further demonstrating our commitment to serving the needs of our community.

Contact one of our dedicated Case Managers or Support Coordinators and they will be able to assist with your enquires. Our team will work with you to facilitate your needs and requirements while offering you support from a range of avenues. ALSS provides Service Delivery & Support Coordination services to Agency Managed, Self Managed and Plan Managed Participants.

Meet Our Team

Our Case Managers & Support Coordinators

Our Case Managers and Support Coordinators are the heartbeat of Australian Lifestyle Support Solutions in Hervey Bay. With a passion for making a difference, our team consists of dedicated professionals who are well-equipped to provide invaluable support services to NDIS participants.

We understand that the NDIS journey can be complex and unique for each individual. That's why our Case Managers and Support Coordinators receive comprehensive training and possess a deep sense of empathy. We proudly serve participants under all three plan management options: Agency Managed, Self-Managed, and Plan Managed. This flexibility means that regardless of how you choose to manage your NDIS funds, we are here to help.

Case Managers

Denise, Zoe and Melinda

Dee & Suz - Support Coordinators

Dee is a proud local who has brought up 3 children in Hervey Bay. With years of lived experience as a parent navigating the world of NDIS, she brings a wealth of knowledge and experience in her Support Coordination role. She has also worked as a teachers aid for students with special needs, in many different levels of care. She enjoys camping, spending time with her kids, family and friends and enjoys having a good laugh. Having a good sense of humour, makes her awesomeness shine.

Suz has raised her 2 boys and been a local to Hervey Bay for over 7 years. Suz brings over 15 years of experience working with people with disabilities. With a passion for helping people reach their goals and wealth of knowledge and expertise in financial planning, mental health and service provision. Suz offers a person-centred approach to encourage her clients to meet their goals and build their capacity. She specialises in complex care and SIL placements. Suz loves being organised and has a place for everything! All in the office are warned not to touch her things on her desk.

Our Clinical Nurse & Professional Counsellor

Mel - Clinical Nurse

Nurse Mel conducts Complex High Intensity Training to our Support Workers to help with their professional development within their role.

Nurse Mel creates person-centred Care Plans for those with high needs to maximise healthy living & supports given. Nurse Mel is an integral, long-term employee of ALSS, providing an extensive background of nursing knowledge and assistance.