Who We Are

About Our Team

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About Australian Lifestyle Support Solutions

At Australian Lifestyle Support Solutions, your well-being and growth are at the heart of everything we do. Since our inception in November 2020, we've been dedicated to offering unparalleled support that goes beyond meeting your daily needs. Our mission is to empower you on your journey to a more fulfilling and empowered future.


In our 2½ years of operation, we've come a long way from our humble beginnings. What started as a small, 4-person office has blossomed into a team of over 60 dedicated staff spread across our Hervey Bay and Maryborough locations. Our services now extend from Howard to Tin Can Bay, touching the lives of many individuals in the surrounding communities. We are also proudly a Registered NDIS Registered NDIS provider, further demonstrating our commitment to serving the needs of our community.


Contact one of our dedicated Case Managers or Support Coordinators and they will be able to assist with your enquires. Our team will work with you to facilitate your needs and requirements while offering you support from a range of avenues. ALSS provides Service Delivery & Support Coordination services to Agency Managed, Self Managed and Plan Managed Participants. 

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Our Clinical Nurse

Mel is available for our participants and also conducts High Intensity Training to our Support Workers to help with their professional development.


Nurse Mel creates participant Care Plans for people with high needs to maximise healthy living. Nurse Mel is an integral, long-term employee of ALSS.

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Our Case Managers & Support Coordinators

Our Case Managers and Support Coordinators are the heartbeat of Australian Lifestyle Support Solutions in Hervey Bay. With a passion for making a difference, our team consists of dedicated professionals who are well-equipped to provide invaluable support services to NDIS participants.


We understand that the NDIS journey can be complex and unique for each individual. That's why our Case Managers and Support Coordinators receive comprehensive training and possess a deep sense of empathy. We proudly serve participants under all three plan management options: Agency Managed, Self-Managed, and Plan Managed. This flexibility means that regardless of how you choose to manage your NDIS funds, we are here to help.

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Our Location

Our office location is Shop 7/564 Esplanade, Urangan 4655 in the Pier Village Complex.


At Australian Lifestyle Support Solutions, we're not just a support provider—we're your partners in growth and empowerment. Contact us today to discover how we can join you on your journey to a better life. Together, we're crafting a brighter future filled with possibilities.

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